Glossary of Terms

Do you need to know about…

Webcasting Stuff
or
Conference Call Stuff?


Webcasting Stuff

Audience URL:
This link gives participants access to the live and/or archived event. This URL can be distributed for posting on various websites, or for inclusion in email notifications. This is the only URL that you should distribute to your audience.
Presenter URL:
This link allows access to the Presentation Manager program (PMXD) for live events. Presentation Manager allows users to manage the presentation elements (slides, polls, etc), and interact with the attendees of the event. This URL should only be distributed to your presenters.
Preview URL:
This link provides access to the Player Console to test layout and functionality before the event is made public. This is the only method to access the Player Console before a live event takes place or before an on-demand event is published. This URL should not be distributed to your audience.
Report URL:
This link provides access to the online reports associated with your event. Both pre-event and post-event information can be accessed via the Report URL. This URL should not be distributed to your audience.
Registration Page:
This is typically what a user sees when they launch the Audience URL.  The user will register with their information here.
Lobby Page:
This is the page the user is directed to after registering.  The user will see this page until the event begins.  On most events, users are automatically redirected to the player console page 15 minutes prior to the event start time.
Player Console Page:
This is the page users will reside on while viewing the webcast.  The player console contains widgets (such as the media player, slides, resources, Q&A, or speaker bio information) that they can interact with while the presentation is taking place.

Conference Call Stuff

Leader Dial-In Number:
This is the phone number you should provide to anyone presenting on your conference call.
Participant Dial-In Number:
This is the phone number you should provide to your listening audience.
Q&A:
Q&A provides the opportunity for your participants to ask a question. When the speaker is ready to take questions, the operator managing your event will provide full instructions to your participants on how to register their question and will coordinate the introduction and ordering of your questions.
Music Hold:
Your participants will be on music hold until the event begins.
Polling:
The polling feature allows for questions and answers to be presented to your conference call participants.
Participant Report:
This captures your participants’ details upon entry to the event. The participant report will include any requested pieces of information and a report will be sent to you.
Special Script:
Craft a special message for a welcome statement, Q&A session or closing comments that an operator reads during your conference.
Leaderview:
Leaderview provides a real-time view of the participants on your Event using this simple, web-based interface. You can view your participants’ details, as well as utilize the Question feature to view the queuing questions, prioritize or promote individuals to speak. To access your account, use the web address and the web PIN you have been provided along with the conference ID shown at the top of your call confirmation. Leaderview website: http://www.leaderview.com
Password Protection:
Your participants will be asked to provide a password before being joined to the conference.
Call Recording:
This provides you with an MP3 recording of your event.
Encore:
A digital recording of your conference call will be available for replay two hours after the call’s completion. To access the recording, use the encore dial-in number
Encore Report:
This captures your participants’ details upon entry to the encore replay.
Approved Participant List:
Please send your approved list of participants in an Excel spreadsheet to support@the-streaming-network.websitepro.hosting at least 24 hours prior to the call’s scheduled start time. Please be sure to include all required fields (first and last name, company name, etc.) that will be needed to verify the identities of the parties on your approved list.

Joining the Conference:

  1. In the 10 minutes prior to call start time, call the Dial-In Number listed in the Conference Details section above. Speakers should dial in 15 minutes prior to start time for a pre-conference.
  2. Provide the Operator with the Conference ID Number or the name of the Company Hosting the Call and the Name of the Moderator.
  3. Helpful keypad commands:
    • *0 – Operator Assistance
    • *5 – Group Mute/Unmute
    • *6 – Self Mute/Unmute
    • *7 – Lock conference to additional participants

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