The earlier you execute the contract, the earlier we can start planning for your success!
If you haven’t started thinking about your venue or if your venue is “virtual event ready” you need to!
The kick-off meeting is a 30 minute meeting where your Account Manager and Producer will:
Provide a couple times that work for you and your team to your Account Manager or assigned Customer Success Manager and they will schedule the meeting!
A minimum 2 weeks before the event we should have all venue logistics locked down so that a run-sheet for the day of the event can be created. By this time we should have:
Your producer will review the Go-Live protocols for your event, as well as the Presenter Console (PMXD) and review:
TSN | Customer account setup and account credentials provisioned | 48 hours after contract signed |
TSN | Kick-off meeting booked | 48 hours after contract signed |
CLIENT | Event Request Form and assets provided to TSN | As soon as possible |
TSN | Webcast pages/event URLs, confirmation emails, reminder emails and audience console provided to customer for approval | 48 hours after Request Form Completed |
CLIENT | Webcast pages/event URLs, confirmation emails, reminder emails and audience console approved | 24 hours after webcast pages/event URLs provided for approval |
TSN | Speaker and Moderator Training completed | Within 5 days of the event |
CLIENT | Final webcast content, PowerPoint/polls/surveys/resources provided to TSN | 24 hours before the scheduled start time |
SHOWTIME – Live Webcast Event | ||
TSN | Event archive posted | Within 24 hours of the event completion |